Privacy policy

Privacy Policy

Last Updated: July 15, 2026

Welcome to Shilpikar. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you interact with our website, we may collect the following information:

Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Shipping & Billing Address

  • Payment Information (processed securely through payment gateways)

  • Order History

Automatically Collected Information

  • IP Address

  • Browser Type

  • Device Information

  • Cookies

  • Pages Visited

  • Time Spent on Website

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Provide customer support.

  • Send order confirmations and shipping updates.

  • Improve our products and website experience.

  • Prevent fraud and unauthorized transactions.

  • Respond to your enquiries.

  • Send promotional emails or offers (only if you choose to receive them).

3. Payment Security

We do not store your debit card, credit card, UPI PIN, or banking credentials.

All payments are securely processed through trusted third-party payment providers using industry-standard encryption.

4. Cookies

Our website uses cookies to:

  • Improve website performance.

  • Remember your preferences.

  • Analyze visitor traffic.

  • Enhance your shopping experience.

You can disable cookies through your browser settings at any time.

5. Sharing of Information

We value your privacy.

Your personal information is never sold, rented, or traded.

We may share limited information only with trusted partners such as:

  • Courier & Shipping Partners

  • Payment Gateway Providers

  • Technology & Website Service Providers

  • Government Authorities (only when legally required)

6. Data Protection

We implement reasonable technical and organizational security measures to safeguard your personal information against unauthorized access, misuse, alteration, or disclosure.

While we strive to protect your information, no method of electronic storage or internet transmission is completely secure.

7. Marketing Communication

If you subscribe to our newsletter or promotional updates, you may receive emails or SMS regarding:

  • New Jewellery Collections

  • Exclusive Offers

  • Festive Sales

  • Product Launches

  • Brand Updates

You can unsubscribe at any time using the unsubscribe link provided in our communications.

8. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information.

  • Correct inaccurate information.

  • Request deletion of your data.

  • Withdraw consent for marketing communications.

  • Request details regarding how your information is processed.

To exercise these rights, please contact us using the details provided below.

9. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, policies, or content of external websites. We encourage you to review their privacy policies before sharing any personal information.

10. Children's Privacy

Our products and services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it.

11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.

Any updates will be published on this page along with the revised "Last Updated" date.

12. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Shilpikar

Email: support@yourdomain.com

Website: www.yourdomain.com

Your Trust Matters

At Shilpikar, every piece of jewellery is crafted with care, and we believe your personal information deserves the same level of protection. We are committed to maintaining your privacy while providing a safe, secure, and enjoyable shopping experience.