At Shilpikar, every piece of jewellery is crafted and curated with care. We strive to ensure that every order reaches you in perfect condition. If, however, you experience an issue with your purchase, please review our Return & Refund Policy below.

Return Eligibility

We accept returns only under the following circumstances:

• You received a damaged product.
  
• You received a defective item.
  
• You received the wrong product.
  
• The product is missing items or accessories (if applicable).
  

To be eligible for a return:

• The return request must be raised within 48 hours of delivery.
  
• The product must be unused, unworn, and in its original condition.
  
• All original packaging, tags, invoices, and accessories must be included.
  
• The product should not show any signs of wear, alteration, or damage caused after delivery.
  

At Shilpikar, we are committed to delivering your jewellery safely and on time. This Shipping Policy explains how we process, dispatch, and deliver your orders.

Order Processing

• All orders are processed within 1–3 business days after payment confirmation.
  
• Orders placed on weekends or public holidays will be processed on the next working day.
  
• During festive seasons, sales, or high-order volumes, processing times may be slightly longer.